A team workshop participant looked happy after intense discussions and experiences in exercises. Many lights had risen and pennies had fallen. The team's difficulties over the last few months and years were now explained. Problems were clearly identified. Very surprised was his reaction on my conclusion that the work just was beginning. We still had to formulate a concrete plan as to how and what should be done by whom and when. Clearly, the team would have preferred to avoid this. Does that sound familiar to you? We are often satisfied with insights and findings. Unfortunately, knowledge is not enough for true development and change. Here are the 9 absolutely necessary steps for actual successful transfer and implementation: